INSTRUCTIONS FOR YOUR TELEMEDICINE VISIT (FOR PATIENTS – UPDATE 3-30)
- Plan to have the visit in a quiet, well-lit location. We need to be able to see the patient clearly. (A car is NOT appropriate). Just like an in-person visit, try to avoid nap time or other predictable fussy times.
- You can use a computer, phone or tablet with a functioning camera & microphone.
- Shortly before your visit, you will receive an invitation by text or email. Click on the link or enter your clinician’s doxy.me web address into the browser.
- You may be asked to allow your browser to use the camera & microphone.
- You will have to accept cookies.
- Type in your name & click check in. You are now in the virtual waiting room.
- Your provider will bring you in to the virtual exam room & you will see the provider on your screen.
BEFORE THE VISIT -- please prepare by doing the following just before the visit:
- Weigh your child.
- Use a thermometer to take your child’s temperature . This is VERY IMPORTANT.
- Check your child’s heart rate or pulse (count the beats in 15 seconds & multiply by 4)
- Have a FLASHLIGHT handy in case your provider wants to take a look at your child’s throat. Practice having your child open wide before the visit. A phone flashlight is fine if it is different from the one you are using for the visit.
- Check your child’s respiratory rate (count the breaths per minute)
- If you have a blood pressure cuff at home, please try to obtain a blood pressure on children over 3 years old (do several times to be sure it is accurate)
- Write down your child’s symptoms, and how your child’s symptoms are affecting their eating, sleeping, and other activities, e.g. are they drinking fluids, playful, consolable?
- Write down any questions, so you don’t forget them during the telemedicine visit!
- Write down the medicines your child has been taking
- Have the Pharmacy name, address, & zip code handy.
For BEHAVIOR visits (e.g. Medication or ADD follow up):
Some of the above are not necessary, but please
DO
get a
weight, heart rate, blood pressure if possible.
Make sure you know the
medication names & doses.
Also:
- Complete the surveys on the CHADIS site.
- Write down possible side effects from the medication, e.g. appetite, sleep, behavior
- If there has been any recent testing from school or a psychologist, please send this before the visit.
- Write down any questions, so you don’t forget them during the telemedicine visit!
CALL TIPS:
- Have a good internet connection.
- Restart your device before the visit.
- Use the “Start Test” button in the waiting room.
- Need help? Send a message at https://doxy.me